Following this latest investigation, the Authority has opened a procedure to study the merits of the case and then to consider interim measures on the basis of the specific framework of the purchasing offices established by the Egalim Act in September 2019. In the case of a joint sales contract, the Authority has the authority to initiate an automatic procedure. Following the review of the joint sale agreement signed by Carrefour and Tesco, the Competition Authority received proposals for commitments from both groups that redefined the scope of their cooperation in trademarking. 1. Items to be exchanged or refunded must be presented with the “new” box complete with interior packaging and sealed accessories (i.e. in the resale state). 2. Items can only be exchanged or refunded if they are returned within 7 days of the date of purchase or delivery. 3. Mobile phones, laptops, electronic tables, hygiene items (such as toilets or beards), consumer products (such as DVDs, CDS, tapes), watches and jewellery are not exchanged or refunded unless they are detected defective and returned within 7 days of the date of sale or delivery. To avoid any doubt, Majid Al Futtaim Hypermarkets LLC has, at its sole discretion, the final say on whether the items are actually found to be defective.

(4) The refund is made in the same way that the purchase of the business was made. To avoid any doubt, items purchased in cash are refunded in cash, while items purchased by credit/debit card are refunded on the same credit/debit card. 5. Home delivery goods can only be refunded in the event of non-delivery and after written confirmation of non-delivery by the supplier. 6. Installed items are not exchanged or refunded. 1. Items deemed defective after 7 days from the date of purchase or delivery are subject to the terms and conditions or the Supplier`s warranty. 2.

Items to be repaired are left to the exclusive discretion of Majid Al Futtaim Hypermarkets LLC. To avoid any doubt, Majid Al Futtaim Hypermarkets LLC can reasonably decide not to repair the items. 3. Items can be repaired within a maximum of 30 days from the return date. In the event that items are not repaired after 30 days from the return date, the Customer may receive an exchange voucher for the amount paid under the above exchange conditions.


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